Privacy Policy and SMS Terms & Conditions
Privacy Policy
Effective Date: June 4, 2025
This Privacy Policy describes how Redstone Development LLC ("we," "us," or "our") collects, uses, and shares personal information when you subscribe to and interact with our SMS messaging services. By opting into our SMS services, you agree to the terms of this Privacy Policy.
What Personal Information is Collected
When you subscribe to our SMS messaging services, we may collect the following personal information:
Phone Number: Your mobile phone number is essential for sending and receiving SMS messages.
Name: Your name, if provided during the opt-in process.
Message Content: The content of the SMS messages you send to us and the messages we send to you may be collected to provide the requested service and for record-keeping.
How Personal Information is Used
We use the personal information collected from our SMS messaging services for the following purposes:
To Provide SMS Services: To send you the SMS messages you have opted in to receive.
To Communicate with You: To respond to your inquiries, provide customer support, and communicate important information regarding your subscription or our services.
To Improve Our Services: To analyze message patterns and user interactions to enhance the effectiveness and relevance of our SMS services.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Who Personal Information is Shared With
We understand the importance of your privacy. We won't sell, rent, or lease your personal information collected through our SMS services to third parties.
Important: SMS consent is not shared with third parties or affiliates for marketing purposes.
We may share your personal information with the following categories of third parties only to the extent necessary to provide and improve our SMS services or as required by law:
SMS Service Providers: We work with third-party SMS service providers to facilitate the delivery of our messages. These providers are contractually obligated to protect your information and only use it for the purposes of providing their services to us.
Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Your Choices and Opt-Out
You can opt out of receiving SMS messages from us at any time by replying "STOP" to any message you receive from us. You can also contact us at propertymanager@redstonedvt.com to opt out or for any questions regarding your data.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We'll notify you of any changes by posting the new Privacy Policy on www.redstonedvt.com and updating the "Effective Date" at the top of this policy.
SMS Terms & Conditions
Effective Date: June 4, 2025
Please read these Terms and Conditions carefully. By opting into our SMS messaging program, you agree to these terms.
1. Program Description
By opting into SMS from a web form, text message, or any other medium, you are agreeing to receive SMS messages from Redstone Development LLC. These messages may include, but are not limited to: appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications.
2. Message Frequency
Message frequency may vary. You may receive messages based on your interactions with us and the specific types of alerts you've opted into.
3. Cost
Message and data rates may apply. Please check with your mobile carrier for details regarding text messaging and data charges. Redstone Development LLC isn't responsible for any charges incurred from your mobile carrier.
4. Opting Out
You can opt out at any time from receiving SMS messages by replying STOP to any message you receive from us. After you send "STOP," we'll send you a reply message to confirm that you've been unsubscribed. After this, you'll no longer receive SMS messages from us.
5. Help and Support
For assistance, text HELP to the number you received messages from, or visit our website at www.redstonedvt.com. You can also contact us directly at propertymanager@redstonedvt.com.
6. Privacy Policy and Full Terms of Service
For information on how we collect, use, and share your personal information, please visit our Privacy Policy section above. For our complete Terms of Service (which includes these SMS Terms & Conditions), please visit www.redstonedvt.com/terms.
7. No Warranty
The SMS services are provided "as is" without any warranties of any kind, either express or implied. Redstone Development LLC doesn't guarantee the availability, accuracy, or completeness of the SMS services.
8. Limitation of Liability
Redstone Development LLC won't be liable for any damages of any kind arising from the use of or inability to use the SMS services, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
9. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. We'll notify you of any changes by posting the new Terms and Conditions on www.redstonedvt.com and updating the "Effective Date" at the top of these terms. Your continued use of the SMS services after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Governing Law
These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles.
Contact Us
If you have any questions about this document, our Privacy Policy, or our SMS practices, please contact us:
Redstone Development LLC propertymanager@redstonedvt.com www.redstonedvt.com